Principles of Management CLEP Practice Exam

Herzberg's Two-Factor Theory identifies two distinct categories that influence workplace motivation and satisfaction: motivators and hygiene factors. Motivators are elements that lead to higher levels of job satisfaction and are associated with the nature of the work itself, such as achievement, recognition, and personal growth. These factors contribute to an employee's intrinsic motivation, driving them to perform better and engage more deeply with their tasks.

On the other hand, hygiene factors relate to the environment in which work is performed. These factors—such as salary, company policies, working conditions, and relationships with coworkers—do not inherently motivate employees but, if lacking, can lead to dissatisfaction. Ensuring that hygiene factors are adequate allows for a baseline level of satisfaction, but it is the presence of motivators that truly enhances employee motivation and leads to greater productivity.

Understanding the distinction between these two categories is crucial for managers aiming to create an effective work environment. By enhancing motivators while ensuring hygiene factors are adequately addressed, managers can foster higher levels of employee engagement and satisfaction.